Key Account Manager
Description
THE OPPORTUNITY
As a Key Account Manager, you’ll work closely with franchise clients to deliver data-driven insights and actionable pricing and business recommendations that drive profitability. Using RMS methodologies, you’ll analyze what drives consumer purchase decisions at the store, category, and item level, and present insights to franchisees and their management teams. This is a fully remote role based in Spain.
WHO YOU’LL WORK WITH
You’ll work on our European Consulting Services team, reporting to the Director of Consulting Services. Working closely with the Director, you’ll manage multiple franchise accounts and build strong relationships with key corporate and franchise stakeholders. You’ll partner with senior client leaders to discuss pricing strategies and support the effective implementation of those strategies across both company-owned and franchised locations.
We take pride in encouraging professional growth and collaboration, and you’ll find opportunities for personal development throughout the company.
RIGHT TO WORK
Candidates must have the legal right to work in the country where the position is based. The employer does not provide sponsorship for work authorization for this role.
WHAT YOU’LL DO
- Manage franchise accounts and establish strong relationships with key corporate client contacts
- Work with your team to create reports, presentations, and analyses
- Present insights and recommendations to key corporate client contacts and franchisees
- Regularly meet with franchisees in Italy to ensure they grasp and adhere to proposed revenue management strategies
SKILLS AND QUALIFICATIONS
- Native proficiency in English, Spanish and Italian
- 3 -5 years’ experience in the hospitality or retail industry
- Experience in either of the following departments: account management, business development, franchisee relationships, operations or training
- Proficiency in Excel and PowerPoint
- Excellent written and oral communication and presentation skills
- Proven commercial and business acumen which is demonstrated in strong presentation, storytelling as well as analytical and critical thinking skills
- Exceptional time management and organization skills to successfully manage multiple deadlines
- Ability to travel
PREFERRED
- Bachelor’s Degree in either Economics, or Hotel Management
- 5 Years’ Experience preferably with key account management business analytics, consulting, revenue management, consumer research or revenue management.
BENEFITS
We offer a competitive benefits package designed to support the well-being and professional growth of our employees. Benefits may vary by location and may include:
- Private medical, dental, and vision coverage
- Pension and insurance benefits
- Paid parental leave
- 25 days of paid holiday (prorated based on start date)
- Paid public holidays
- Annual gym membership
- Public transportation support (where applicable)
- Tuition reimbursement program
- One paid day per year to participate in community or volunteer initiatives
WHO WE ARE
Now more than ever, Revenue Management Solutions (RMS) is committed to supporting restaurants through these ever-changing times. Today, more than 50 major brands in over 40 countries trust RMS for data-driven analytics and tech-enabled solutions to optimize sales, menus and a brand’s financial health. Six of the top 10 US fast food brands and 16 of the top 30 global restaurant brands (equaling more than 100,000 restaurants) rely on RMS’ software solutions and actionable insights to make informed business decisions that drive profitability and combat inflation and increasing wages. The company holds five US patents on menu pricing and customer segmentation and supports ongoing academic research efforts. For more information on how RMS helps its clients, visit revenuemanage.com.
WHAT WE BELIEVE
Our goal at RMS is to create a positive change in the communities we inhabit. With over 20 countries represented throughout our offices, we respect and embrace different cultures, interests, and actions. The acknowledgment of our unique identities is something that connects us across continents to uphold our values of diversity, respect, and responsibility.